Privacy Policy

1Overview & Scope

Mike & Matt's Tree Service Inc. ("Mike & Matt's Tree Service", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of our residential and commercial clients, property managers, and website visitors. We operate across Regina & Surrounding Areas in full compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Saskatchewan privacy legislation.

2Information We Collect

We collect personal and property information that you voluntarily provide to us when submitting inquiries, requesting on-site tree care estimates, or scheduling residential and commercial services. This may include:

• Contact Information: Your first and last name, email address, and direct telephone number.
• Property & Service Details: Street address, property access notes, requested service type (such as tree pruning, tree removal, stump grinding, pet rescue, caterpillar tent removal, or 24/7 emergency tree service), and project descriptions submitted through our estimate request forms.
• Service Records: On-site assessment notes, before-and-after job site documentation, invoices, and municipal or utility coordination records where applicable.

3How We Use Information

Information collected through our website is strictly utilized for authorized business operations, including:

• Preparing free on-site estimates and project quotes for residential and commercial tree care.
• Scheduling and dispatching our arborist and ground crews for routine maintenance or 24/7 emergency storm response.
• Communicating directly with you regarding appointment times, safety preparations, project updates, and invoicing.
• Coordinating with local authorities or utility providers when tree work involves power lines or municipal rights-of-way.

4Third-Party Sharing & Non-Disclosure

We hold a strict zero-monetization policy regarding client data:

• We never sell, lease, trade, or monetize your personal or property information to third parties or marketing brokers.
• Data is only shared with trusted technical service providers necessary to process your inquiries (such as secure form delivery) or when required by municipal utilities or law.

5Cookies & Performance Analytics

Our website utilizes minimal, standard, and anonymized performance analytics and essential cookies. These help us understand site traffic patterns, measure page load speeds, and optimize responsive delivery across mobile and desktop devices without tracking individual user identities.