Contact

What to Expect When You Contact Us

When you contact us you will speak with a knowledgeable and friendly team member who is focused on understanding your needs. We take the time to listen ask the right questions and guide you toward the best solution for your home or business.

Here is what the process looks like

You tell us about the issue or service request
We gather basic details about your system and location
We explain next steps and scheduling options
A qualified technician is assigned to your service

Our goal is clear communication transparency and a smooth experience from start to finish.

Response Times and Availability

We understand that comfort and safety issues cannot always wait. That is why we prioritize fast response times and flexible scheduling.

For emergency situations we aim to respond as quickly as possible often the same day. Non emergency service requests are typically scheduled at a time that works best for you including weekday appointments.

We value your time and work hard to arrive promptly and prepared so your issue can be resolved efficiently.

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Emergency vs Non Emergency Contact Information

Knowing when to call for emergency service can make a big difference in preventing damage and ensuring your safety.

Emergency situations include loss of heat during cold weather, major water leaks or burst pipes, sewer backups, and any electrical or system-related safety concerns.

If you experience any of these issues, we recommend contacting us immediately so we can prioritize your request and respond as quickly as possible. Non-emergency requests, on the other hand, include routine maintenance, system inspections, minor repairs, and installation estimates.

These services can be scheduled at your convenience through our standard contact options, allowing you to plan ahead without the stress of an urgent situation.

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Address

Regina Saskatchewan

Our Service Area

We proudly serve East Windsor and surrounding communities. Our technicians are familiar with local homes building styles and climate conditions which allows for faster diagnosis and more effective solutions.

Our service area includes

East Windsor and nearby towns
Residential homes and small businesses
Newer properties and older homes

If you are unsure whether your location is within our service area simply contact us and we will be happy to confirm.

Faqs

How quickly will I hear back after contacting you?

We respond to most inquiries promptly during business hours. Emergency calls are prioritized for immediate assistance.

Do you offer same day service?

Yes same day service may be available depending on the issue and technician availability especially for urgent situations.

Do you service both residential and commercial properties

Yes we provide services for residential homes and light commercial properties within our service area.